Returns & Exchanges
At Authenticated, we stand by the quality of our curated fashion and offer a seamless 30-day return window for all unworn items with original tags attached. We ensure your shopping experience remains as premium as our collection, providing full refunds or exchanges to guarantee your perfect fit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging, ensuring all designer tags, security seals, and dust bags are included to qualify for a refund.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing